Frequently asked questions

On any personalizable set, choose the engraved variant and configure your plaque: enter your text, pick a font, a material, and a position. You will see a live preview before you add it to your cart.

Orders placed before 2 PM UK time on a business day normally dispatch the same day. Later orders dispatch the next business day. See our Shipping page for delivery estimates.

Email us as soon as possible. We can change or cancel a personalized order until engraving begins.

Materials, dimensions and product-specific features are listed on each product page. Contact us before ordering if you need another detail.

Available destinations, costs and delivery estimates are calculated at checkout for your address.

Follow any care instructions on the product page or packaging. Contact us if you need advice for a particular item.